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Article
Publication date: 1 January 1997
This article outlines the process leading to the introduction of a charging system for records management services in a local authority context. It examines the circumstances…
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Abstract
This article outlines the process leading to the introduction of a charging system for records management services in a local authority context. It examines the circumstances which caused the Cumbria Archive Services to consider charging in 1993/94, the research that was undertaken to support the introduction of charging and the difficulties that were encountered in the run‐up to implementation in 1996.
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